Partner Pocket Guide

Partner
Pocket Guide

Headless 360

This Partner Pocket Guide is your one-stop shop for all the content and tools you need to successfully learn and implement Headless 360 as a Salesforce Partner.

Overview Use Cases Enablement Collaboration

Org Access Resources

Overview Use Cases Enablement

Collaboration Org Access

Resources

Overview

Welcome to the Headless 360 Partner Pocket Guide! This is a self-paced enablement guide to help partners drive customer success with Headless 360. At TDX 2026, Salesforce announced Headless 360, Salesforce's new platform initiative that exposes the full power of CRM, Agentforce, and Data 360 — as APIs, MCP tools, and CLI. Now, our customers and partners can build on any surface, in any tool, without a Salesforce browser UI.

Calls To Action

- To get started read the Salesforce Press Release on Headless 360
- Check out the Headless 360 Product Decoded video course on Partner Learning Camp.
- Check out the on-demand Headless 360 Partner Webinar on Partner Learning Camp.
- The deck from Headless 360 Partner webinar can be found HERE.

Headless 360 GTM Campaign Kit

Headless 360 isn't a new product or license tier - it's a fundamental architectural shift that opens every layer of the Salesforce platform to any agent, any model, and any tool. For SI partners, that means a massive expansion of the solution design space and a compelling new practice area to bring to clients. This kit arms your team to market and sell this shift with a complete, ready-to-deploy campaign built around the narrative: Work Beyond the Browser.

What's Included:

Messaging copy blocks — Web, deck, and collateral copy built to generate pipeline and spark the architectural conversations your clients need to be having.
Email nurture journey + landing page — A 3-part sequence and landing page that builds demand for your Headless 360 Salesforce practice.
Social & paid media assets — LinkedIn, X, and Facebook assets to put your firm in front of the right buyers at scale.
Sales readiness tools — Everything your field team needs to position the Headless 360 opportunity and win.

Most importantly, all assets come with AI Accelerators so you can easily take Salesforce-approved copy and customize it to your own industry, personas, and pain points. Stop waiting for clients to ask. Get in front of the shift and own it now.
- How to access it in 3 easy steps:
- Join Partnerblazer - not yet a member? Sign up HERE.
- Head to #consulting-marketing - the home for Consulting Partner Marketing content.
- Open the GTM Launchpad — pinned at the top of the channel where campaign kits live

What is Headless 360?

Think of Headless 360 as the "decoupling" of Salesforce. Traditionally, Salesforce is a package deal: the database (System of Record) and the browser interface you click through. Headless 360 strips away the requirement to use the standard Salesforce UI. It turns Salesforce into a Universal Engine that can be plugged into anything—AI agents, external websites, custom mobile apps, or developer tools like Cursor and VS Code. It allows a company’s existing security, workflows, and data to be used by an AI agent (like a customer service bot on a custom website) or a developer (writing React code) without having to rebuild the "plumbing" of the CRM every time.

This is an opportunity. We have customers whose architecture looks like this already, or even some who have tried to create their own headless connection back to Salesforce. And a lot of those efforts have failed because, as we know, DIY is not that simple. Now, our platform is legible to coding agents- our APIs, our MCP servers, our CLIs. And when customers leverage these tools they inherit the security, permissions, and workflows that are built into Salesforce that are not easy to recreate and maintain. No customer wants to spend their time doing that. Headless 360 is a statement of our commitment to making building on Salesforce easier and faster than ever.

Three Things You Need to Know

To help your customers understand the power of this architectural shift, focus on these three core capabilities:

Build with any coding agent or IDE: Developers can use the tools they already love. Backed by the Trust Layer and Einstein governance, Salesforce offers more than 60 MCP tools and over 30 preconfigured ADLC skills that are generally available (GA) right now.
Build with any UI framework: Salesforce Multi-Framework allows teams to build AI agents and apps using industry-standard frameworks, like React, all while staying inside a secure, governed environment
Deploy on any surface: Using the Agentforce Experience Layer (AXL), businesses can separate their logic and data from the screen. They define their intent once and render it natively everywhere their users already work.

Enablement

Get started with these Headless 360 Partner enablement tools.

Enablement

Events

Grow your skills and knowledge through content customized for you. Join us for virtual and in-person events to expand your expertise as an implementation expert! Filter Products for Salesforce Platform to find registration links for Headless 360 events.

Visit Events Site

Enablement

Salesforce Certified Platform Administrator

The Salesforce Administrator credential is designed for those who have experience with Salesforce and continuously look for ways to assist their companies in getting even more from additional features and capabilities.

Learn About Exam

Enablement

Salesforce Certified Agentforce Specialist

Certified Agentforce Specialists are responsible for managing and optimizing Agentforce and have a deep understanding of both Salesforce platform configuration and Agentforce capabilities.

Learn About Exam

Enablement

Salesforce Certified Platform Developer

Certified Platform Developers understand how to develop and deploy custom business logic and custom interfaces using the programmatic capabilities of the Lightning Platform. They can also extend the Lightning Platform using Apex and Visualforce.

Learn About Exam

Collaboration

Get involved with these Headless 360 Partner enablement collaboration channels.

Collaboration

Partner Community

Join the offical Platform for Partners group on Partner community and join Trailblazers from around the world as we discuss Headless 360 and what it means for our customers.

Visit Partner Community

Demo Org Access

Where do I get access to a Headless 360 Demo / Developer org?

More info will be coming soon!

Resources

Resource	Description	Added/Updated
First Call Deck - Headless 360	Easy to digest GTM content, great for a first call with new customers.	May 2026
TDX26 Deck - Headless 360 and Beyond	A deeper dive into Headless 360.	May 2026
Product Decoded For Partners - Headless 360	Product Decoded is a Salesforce enablement series breaking down the latest in product innovations now available for partners! This course is focused on Headless 360.	May 2026
Salesforce Press Release - Headless 360	Introducing Salesforce Headless 360. No Browser Required.	May 2026
TDX 2026 Main Keynote - Headless 360	TDX 2026 Main Keynote focused on the Headless 360 Launch.	May 2026
First Call Deck - Agentforce	Easy to digest content, great for a first call with new customers.	May 2026
Partnerblazer Slack Community	A dedicated community where Salesforce partners – consultants, ISVs, tech partners, and system integrators – connect, learn, and celebrate innovation and expertise. Join us to access curated resources, connect with peers, and gain recognition for your achievements.	May 2026
Agentforce Builder & Agent Script	Every team can build reliable, powerful agents with a low-code AI agent builder. Apply advanced logic and controls to deliver agents you can trust in production.	May 2026
Agentforce Pocket Guide	One stop shop for all your content and tools to help you successfully sell and implement Agentforce	May 2026
Data Cloud Pocket Guide	One stop shop for all your content and tools to help you successfully sell and implement Data 360	May 2026
MuleSoft Anypoint Platform	One stop shop for all your content and tools to help you successfully sell and implement Mulesoft Anypoint Platform	May 2026
Mulesoft Automation	One stop shop for all your content and tools to help you successfully sell and implement Mulesoft Automation	May 2026
Technical Learning Journeys	Technical Learning Journey for Partners (for all Salesforce Products)	May 2026
Trailhead - Get to Know Salesforce Headless 360	Salesforce Headless 360: Quick Look Build on Salesforce any way you want, no browser required.	May 2026
Agentforce Vibes 2.0 - Salesforce Website	Turn ideas into working agents and apps with speed and confidence — simply describe what you need, and Agentforce builds, tests, and deploys the code	May 2026
World Tour New York - Headless 360 Keynote	WT NY 2026 Main Keynote focused on the Headless 360 Launch.	May 2026
Admin Blog - Headless 360 & React Development	TDX 2026 Announcements for Admins	May 2026
Developer Blog - Headless 360 & React Development	TDX 2026 Announcements for Developers	May 2026
Agentforce Experience Layer - Salesforce Website	Enterprise apps used to be rigid: built once, for one device. The Agentforce Experience Layer changes that. It separates your business logic, data, and permissions from the screen, so you define your intent once and it works everywhere your users do.	May 2026
Multi-Framework - Salesforce Website	Build AI agents and apps using industry-standard UI frameworks like React, running natively on the Agentforce 360 Platform. Unify your dev stack to innovate faster within a single, secure, and governed environment.	May 2026
Salesforce Multi-Framework Demo	Live Demo of Salesforce Multi-Framework for building React Applications using Agentforce Vibes.	May 2026
Salesforce Agentforce Vibes 2.0 Demo	Live Demo of Salesforce Agentforce Vibes. See Vibe Coding in action.	May 2026
Partner Webinar: Accelerate Innovation and Extend Your Enterprise Platform	SI Partner Webinar Recording on DevOps Center, Platform User Licenses (PULs), and Agentforce Vibes 2.0. Passcode: ^Y?1V49v%j	May 2026

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Introducing Salesforce Headless 360. One Platform anywhere humans & agents work.

Getting Started

Step by Step Guide to getting started with Headless 360

Step 1 - Join the Partner Community

Step 2 - Access the Partner Learning Camp

Step 3 - TDX26: Headless 360 Keynote

Step 4 - Headless 360 Announcement

Partner Pocket Guide

Partner
Pocket Guide

Headless 360

Headless 360

Overview

Three Things You Need to Know