Getting Started

Step by Step Guide to getting started with Slack

If you are brand new to Slack as a Salesforce Partner, follow the steps below to get started on your journey.


    Partner Pocket Guide

    Partner
    Pocket Guide

    This Partner Pocket Guide is your one-stop shop for all the content and tools you need to successfully learn and implement Slack as a Salesforce Partner.

    Overview

    Enablement

    Get started with these Slack Partner enablement tools.

    Enablement

    Events

    Grow your skills and knowledge through content customized for you. Join us for virtual and in-person events to expand your expertise as an implementation expert!

    Visit Events Site
    Enablement

    Salesforce Certified Slack Administrator

    Certified Slack Administrators have the skills to implement, configure, and manage Slack and can recommend policies, settings, and features to enhance team productivity.

    Learn About Exam
    Enablement

    Salesforce Certified Slack Consultant

    Certified Slack Consultants help clients maximize the potential of Slack by transforming their organization's collaboration through solution design, change management, and user adoption.

    Learn About Exam
    Enablement

    Salesforce Certified Slack Developer

    Certified Slack Developers have deep knowledge of the Slack platform and Slack's APIs. They possess the knowledge, skills, and experience to design and build custom applications within Slack.

    Learn About Exam

    Collaboration

    Get involved with these Slack Partner enablement collaboration channels.

    Collaboration

    Partner Community

    Join the offical Salesforce Slack group on Partner community and join Trailblazers from around the world.

    Visit Partner Community
    Collaboration

    Slack

    Join the Slack Community to connect, share, and create the future of work with fellow Slack professionals and enthusiasts of all skill levels.

    Sign Up

    Demo Org Access

    Where do I get access to an Slack Demo/Dev org?


    Resources

    Resource Description Added/Updated
    First Call Deck - AgentforceEasy to digest content, great for a first call with new customers.May 2025
    Technical Learning JourneysA detailed overview of how to level up with the product.January 2026
    Agentforce for Platform Partners FAQsExplore Agentforce for Platform Partners by reading through the consolidated list of frequently asked questions.November 2025
    Agentforce for Platform Partners Technical DocumentationA comprehensive guide for technical onboarding for Agentforce for Platform Partners.November 2025
    Developer ToolkitGet exclusive access to developer sandboxes, the latest platform updates, and expert resources.April 2026
    Block KitBuild richer agent experiences with Block KitApril 2026
    Channel Order Application Ordering Consumption GuideExplore topics including the new Agentforce SKUs, identifying the new SKUs in your Channel Order Application (COA), how to place orders, pricing & invoicing, customer usage information, and more.November 2025
    Introduction to Agentforce to Platform Partners: Pricing, Packaging & CommercializationThis on-demand webinar introduces you to Agentforce for Platform Partners, covering pricing and packaging details, critical information on forecasting and flex credits, and featuring the Litify success story to demonstrate proven ROI. November 2025
    Agentforce VoiceBring AI-powered voice to every channel with Agentforce Voice.October 2025
    Agentforce Voice Nov'25 Enablement SessionTransform your service with Voice AI! This Agentforce Voice enablmenet session covers key use cases, pricing, and the seamless agent handoff via Service Cloud. Includes a live demo of Agentforce Voice + Salesforce Voice configuration, plus deep dives on telephony and the future roadmap.December 2025
    Agentforce Builder & Agent ScriptEvery team can build reliable, powerful agents with a low-code AI agent builder. Apply advanced logic and controls to deliver agents you can trust in production.October 2025
    Agentforce Guide to Reasoning, Topics, Instructions and Actions.This guide explores the core elements of Agentforce, and it’s the first in a series of guides that will evolve alongside Agentforce itself. In this resource you’ll find details on how Agentforce works, and the key capabilities and tradeoffs that architects, and all technical practitioners, need to know when building with Agentforce.May 2025
    Agentforce OptimizationAgentforce Optimization is coming soon. Watch this webinar and learn all about it directly from our Salesforce product and engineering teams.August 2025
    Partnerblzer Slack CommunityA dedicated community where Salesforce partners – consultants, ISVs, tech partners, and system integrators – connect, learn, and celebrate innovation and expertise. Join us to access curated resources, connect with peers, and gain recognition for your achievements.October 2025
    GTM: Product Decoded for Partners - Agentforce for Employee AgentsProduct Decoded is a Salesforce enablement series breaking down the latest in product innovations now available for partners!September 2025
    GTM: Product Decoded for Partners - Agentforce for Sales and Service Use CasesProduct Decoded is a Salesforce enablement series breaking down the latest in product innovations now available for partners!September 2025
    GTM: Product Decoded for Partners - Agentforce for MarketingProduct Decoded is a Salesforce enablement series breaking down the latest in product innovations now available for partners!September 2025
    GTM: Agentforce Flex PortfolioGet a comprehensive overview of Agentforce's flexible pricing models and learn how to: -- Tailor Solutions for your clients. -- Maximize their ROI. -- Drive growth for your own firm.October 2025
    GTM: Metering for Agentforce and Generative AI UsageGenerative AI usage can be metered or unmetered. Metered usage impacts credit consumption, and whether generative AI usage is metered or not depends on the type of agent, the context (human user or system user), and the assigned permissions.August 2025
    GTM: Agentforce Advantage for Every PartnerThe deck has been designed to give partners a better understanding of their opportunities with Agentforce.May 2025
    GTM: SI Partner Guidebook for AgentforceThe Agentforce Partner Guidebook is your comprehensive step-by-step resource for launching with Agentforce. Tailored for SI partners, this guidebook is regularly updated with the latest information and resources, including new content and tools for FY26.March 2025
    Agentforce DecodedDive into short, how-to videos featuring out-of-the-box Agentforce use cases and capabilitiesJune 2025
    Self Service WorkshopSelf Service workshop to setup Agentforce & Data CloudJanuary 2025
    Technical Learning JourneysTechnical Learning Journey for Partners (for all Salesforce Products)June 2025
    Data Cloud Pocket GuideOne stop shop for all your content and tools to help you successfully sell and implement Data CloudMay 2025


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