Getting Started

Step by Step Guide to getting started with Order Management

If you are brand new to Order Management as a Salesforce Partner, follow the steps below to get started on your journey.


    Partner Pocket Guide

    Partner
    Pocket Guide

    This Partner Pocket Guide is your one-stop shop for all the content and tools you need to successfully learn and implement Order Management as a Salesforce Partner.

    Overview

    Enablement

    Get started with these Order Management Partner enablement tools.

    Enablement

    Partner Learning Camp

    Grow your skills and knowledge through content customized for you. Join us for virtual and in-person events to expand your expertise as an implementation expert!

    Visit Partner Learning Camp
    Enablement

    Implementation Readiness

    The B2B Connected Commerce Implementation Readiness program prepares partners for implementations. These virtual and on-demand curricula count towards a Consulting Partner's Navigator Implementation Readiness distinction.

    Available in Partner Learning Camp
    Enablement

    Implementation Readiness

    The B2C Storefront Next Implementation Readiness program prepares partners for implementations. These virtual and on-demand curricula count towards a Consulting Partner's Navigator Implementation Readiness distinction.

    Available in Partner Learning Camp
    Enablement

    Office Hour Video Hub

    View current and past recordings with feature announcements, enablement updates, product overviews, loads of informative content and guest appearances from ISV partners.

    Visit Video Hub
    Enablement

    B2B Partner Enablement Video Hub

    Training webinars with new feature announcements, hands-on activities and loads of informative content. It offers a quick path to learning Storefront Next with key offerings like Omnichannel Inventory, Salesforce Payments, Agentforce Guided Shopping and real-world tax and shipping integrations.

    Visit Video Hub
    Enablement

    B2C Storefront Next Partner Enablement Video Hub

    Training webinars with new feature announcements, hands-on activities and loads of informative content. It offers a quick path to learning Storefront Next with key offerings like Omnichannel Inventory, Salesforce Payments, Agentforce Guided Shopping and real-world integrations.

    Visit Video Hub
    Enablement

    Order Management Administrator Accredited Professional

    This credential is designed for individuals with experience implementing Order Management solutions with an industry-specific data model. This exam is for those who want to demonstrate their skills and knowledge to design, build, and deploy solutions in the context of sample apps and real-world implementations.

    Learn About Exam
    Enablement

    Order Management Developer Accredited Professional

    This credential is designed for consultants with experience implementing and consulting on Order Management projects that include advanced customization. This exam is for individuals who want to demonstrate their skills and knowledge in configuring and customizing solutions in the context of sample apps and real-world implementations.

    Learn About Exam
    Enablement

    Partner Community Calendar

    Having issues accessing the Partner Community or Learning Camp? Take a look at the Partner Community Calendar.

    Visit Events Site

    Collaboration

    Get involved with these Order Management Partner enablement collaboration channels.

    Collaboration

    Partner Community

    Join the official Salesforce B2B Commerce Chatter on the Partner community and join Trailblazers from around the world.

    Visit Partner Community
    Collaboration

    Office Hours & Slack (PLC)

    Join the FY27 Commerce Product Office Hour series to hear about updates, address challenges and optimize your implementations. Registering grants access to a Slack channel where you can collaborate with subject matter experts and colleagues.

    Sign Up
    Collaboration

    Coming Soon!

    Participate in various channels for community collaboration as well product support and updates. Registering for the Office Hour linked here grants access to a Slack channel where you can collaborate with subject matter experts and colleagues and ensures you'll be imported to Agentblazer for B2B Commerce when it's launched.

    Join

    Demo Org Access

    Where do I get access to an Order Management Demo/Dev org?


    Resources

    Resource Description Added/Updated
    🪄 Order Management - Product DeckEasy to digest GTM content, great for a call with new customers.August 2026
    🪄 Agentforce Commerce - First Call DeckEasy to digest GTM content, great for a first call with new customers.August 2026
    🪄 Salesforce POS - First Call DeckEasy to digest GTM content, great for a first call with new customers.August 2026
    🪄 Agentforce B2B Commerce - Product DeckEasy to digest GTM content, great for a call with new customers.August 2026
    🪄 Agentforce B2C Commerce - Product DeckEasy to digest GTM content, great for a call with new customers.August 2026
    🪄 Salesforce Payments - Call DeckEasy to digest GTM content, great for a call with new customers.August 2026
    🪄 Data Cloud for Commerce - Second Call DeckEasy to digest GTM content, great for a second call with new customers.August 2026
    Technical Learning Journey DeckA detailed overview of how to level up with the Commerce, Order Management, Point of Sale and Payment products.August 2026
    FAQIf you have any questions please consult the Order Management Frequently Asked Questions document. If you can’t find an answer, search the Partner Community Chatter group before posting your question.May 2025
    Foundations for Administrators CurriculumFind out about the foundational elements needed to deliver Order Management solutions.May 2025
    Get to Know for Administrators CurriculumDiscover how to seamlessly deliver Order Management experiences using platform features and configuration.May 2025
    Administrator Exam GuideReview the exam guide.May 2025
    Administrator Exam RegistrationRegister today for the exam.May 2025
    Foundations for Developers CurriculumFind out about the development technologies available to deliver Order Management customizations.May 2025
    Get to Know for Developers CurriculumDiscover how to seamlessly deliver Order Management experiences using data management techniques, external applications, Integrated Development Environments (IDEs) and platform capabilities such as Lightning Flows, LWCs, Events and Triggers.May 2025
    Developer Exam GuideReview the exam guide.May 2025
    Developer Exam RegistrationRegister today for the exam.May 2025
    Code It Forward Charter & Project SummaryLearn about the spirit of code it forward and our projects around Account Management, Cart, Checkout, Alternative Payments, Cybersrouce, Generic Checkout Fields, Shipping Address, Shipping Instructions, Shipping Method, Simple Purchase Order, B2B Einstein Recommendations, Extensions, Orchestrators, Shipping, Tax, Integrations, Invocables, Marketing Cloud Order Confirmations, Product cart additions and color swatches. We also have some helpful recipes, tools, diagrams and ad hoc examples to get the job done.May 2025
    Code It Forward RepositoryOpen source components and tools relevant to B2B Commerce and Order Management implementations contributed by our loyal partners and Salesforce employees. May 2025


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