Getting Started

Step by Step Guide to getting started with Communications Cloud on Core

If you are brand new to Communications Cloud on Core as a Salesforce Partner, follow the steps below to get started on your journey.


    Partner Pocket Guide

    Partner
    Pocket Guide

    This Partner Pocket Guide is your one-stop shop for all the content and tools you need to successfully learn and implement Communications Cloud on Core as a Salesforce Partner.

    Overview

    Enablement

    Get started with these Communications Cloud on Core Partner enablement tools.

    Enablement

    Events

    Grow your skills and knowledge through content customized for you. Join us for virtual and in-person events to expand your expertise as an implementation expert!

    Visit Events Site

    Collaboration

    Get involved with these Communications Cloud on Core Partner enablement collaboration channels.

    Collaboration

    Partner Community

    Join the offical Salesforce Communications Cloud Experts group on Partner community and join Trailblazers from around the world.

    Visit Partner Community

    Demo Org Access

    Where do I get access to an Communications Cloud on Core Demo/Dev org?


    Resources

    Resource Description Added/Updated
    Office HoursPlease watch Salesforce Product team presenting Product Strategy and Live Q&A. (password: CommsOfficeHrs)August 2025
    Enablement JourneyPlease take the Partner Enablement Journey to onboard into Comms on Core.June 2025
    DocumentationPlease refer to documentation for Implementation or to learn setting up your base org. April 2025
    Release NotesPlease refer to release documentation to stay updated on latest features. Note: Select Release from Drop Down on top.April 2025
    Winter '26 Release Webinar (Technical) Day 1Please watch Salesforce Internal Enablement on release updates. Password: Winter26September 2025
    Winter '26 Release Webinar (Technical) Day 2Please watch Salesforce Internal Enablement on release updates. Password: Winter26September 2025
    Supercharge Communications Sales with Agentforce and the Winter '26 Release (GTM)Please watch Salesforce Product teams presenting Agentforce and release updates.September 2025
    Summer '25 Release Webinar (Technical) Day 1Please watch Salesforce Internal Enablement on release updates.June 2025
    Summer '25 Release Webinar (Technical) Day 2Please watch Salesforce Internal Enablement on release updates.June 2025
    Future Proof Your Communications Business with Agentforce and the Summer '25 Release Webinar (GTM)Please watch Salesforce Product teams presenting Agentforce and release updates.July 2025
    Spring '25 Release WebinarPlease watch Salesforce Product team presenting release updates.June 2025
    Winter '25 Release WebinarPlease watch Salesforce Product team presenting release updates.June 2025
    Industry PDE orgSpin Up your Industry Partner Developer Edition (PDE) Org for Comms on CoreMay 2025
    RCA Learning JourneyComms on Core features and capabilities that are built on top of base Revenue Cloud Advanced - RCA (fka Revenue Cloud Lifecycle Management - RLM). Please refer to the RCA Learning Journey at RCA Pocket Guide > Learn > Revenue Cloud Learning Journey. Make sure to take key modules (as Comms in Core leverages them) which are PCM, Salesforce Pricing, Configurator, Transaction Management and Dynamic Revenue Orchestration.June 2025


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