Getting Started

Step by Step Guide to getting started with Communications Cloud on Core

If you are brand new to Communications Cloud on Core as a Salesforce Partner, follow the steps below to get started on your journey.


Partner Pocket Guide

Partner
Pocket Guide

This Partner Pocket Guide is your one-stop shop for all the content and tools you need to successfully learn and implement Communications Cloud on Core as a Salesforce Partner.

Overview

Enablement

Get started with these Communications Cloud on Core Partner enablement tools.

Enablement

Events

Grow your skills and knowledge through content customized for you. Join us for virtual and in-person events to expand your expertise as an implementation expert!

Visit Events Site

Collaboration

Get involved with these Communications Cloud on Core Partner enablement collaboration channels.

Collaboration

Partner Community

Join the offical Salesforce Communications Cloud Experts group on Partner community and join Trailblazers from around the world.

Visit Partner Community

Demo Org Access

Where do I get access to an Communications Cloud on Core Demo/Dev org?


Resources

Resource Description Added/Updated
Enablement JourneyPlease take the Partner Enablement Journey to onboard into Comms on Core.June 2025
DocumentationPlease refer to documentation for Implementation or to learn setting up your base org. April 2025
Release NotesPlease refer to release documentation to stay updated on latest features. Note: Select Release from Drop Down on top.April 2025
Winter '25 Release WebinarPlease watch Salesforce Product teams presenting release updates.June 2025
Spring '25 Release WebinarPlease watch Salesforce Product teams presenting release updates.June 2025
Summer '25 Release Webinar (Technical) Day 1Please watch Salesforce Internal Enablement on release updates.June 2025
Summer '25 Release Webinar (Technical) Day 2Please watch Salesforce Internal Enablement on release updates.June 2025
Future Proof Your Communications Business with Agentforce and the Summer '25 Release Webinar (GTM)Please watch Salesforce Product teams presenting Agentforce and release updates.July 2025
Industry PDE orgSpin Up your Industry Partner Developer Edition (PDE) Org for Comms on CoreMay 2025
RCA Learning JourneyComms on Core features and capabilities that are built on top of base Revenue Cloud Advanced - RCA (fka Revenue Cloud Lifecycle Management - RLM). Please refer to the RCA Learning Journey at RCA Pocket Guide > Learn > Revenue Cloud Learning Journey. Make sure to take key modules (as Comms in Core leverages them) which are PCM, Salesforce Pricing, Configurator, Transaction Management and Dynamic Revenue Orchestration.June 2025


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