December 7, 2020 BY JOHN ANDRILLA
Continuous learning can rebuild your employees’ productivity. It’s not just a theory. It’s practical and important right
now during a recovery effort. What do your employees need to know in order to be ready for work? How about moving beyond
short-term needs?
To ensure the safety of your employees and drive business growth in this ongoing pandemic, you’re faced with creating
and clarifying new procedures and expectations. The myTrailhead for Employees experience in Work.com can help your
employees learn and understand how to grow your business quickly.
Align your team to your most important business needs by creating a culture of learning and making it fun. Use the tools
in myTrailhead for Employees within Work.com to rebuild and align quickly.
Accelerate Change Management
Help your organization learn and adapt to new ways of working along with changing business demands by using myTrailhead for Employees. Perhaps you’re faced with new scheduling procedures or integrating new personal protective equipment. You can use myTrailhead for Employees, integrated within Work.com, to teach your employees how to successfully navigate the changes that your business requires.
Publish Learning Content Fast and Track Learning Progress
Speed is essential in business. Getting your people trained quickly is important. That’s why myTrailhead includes
pre-built content kits that will help you quickly provide best practices as employees return to work. We also offer a
lot of free resources to help you understand the publishing process and get the right information in front of your
employees quickly.
Gain insights into training completion and manage accountability with the Trail Tracker component. Combined with the
Work.com Command Center, visualizations from the Trail Tracker help you summarize and understand training status.
Because myTrailhead for Employees in Work.com is an add-on to Workplace Command Center, you’ll need to purchase licenses
for Work.com and get Command Center running first. After this, configure the user records, employee records, and
permission sets in the Trail Tracker app within myTrailhead. Next, create and publish your myTrailhead content. Get your
team back to work by assigning the training and tracking it for accountability.
Customer success is a key value at Salesforce, so we’ve created a range of support options to guide you through
Work.com. Whether you want to do it all yourself, have a Salesforce expert show you how, or bring in a Salesforce cloud
expert to configure and maintain your solution, we’ll be there with you. Take the first step by attending a free Work.com webinar and learn how each Work.com solution, including myTrailhead, helps to address your operational needs in
the current environment. You can also watch an on-demand short version of the webinar any time. It’s a great place to
start.
If you haven’t purchased any Salesforce products yet, check out Work.com, and watch a brief overview of myTrailhead for
Employees. Ready to implement myTrailhead in Work.com right away? Check out the Getting Started with myTrailhead knowledge article or one of the Level of Effort guides available in the Work.com Trailblazer Community. Whether
or not you’re experienced with Salesforce you can learn more in the free Trailhead module, Create New Learning Experiences with myTrailhead, and align your business needs in a fun format.
Tell us how you’re preparing to stabilize, reopen, and grow safely
Your customers are looking for expert direction in these challenging times, along with business efficiency that
technology like the world’s #1 CRM offers. Make sure you’re putting the right data in front of your leaders with a
strategy and the tools that are designed for just this need.
Already have the Work.com myTrailhead for Employees running? We want to hear about your experiences! Here’s how to share
your story:
