December 9, 2020 BY JOHN ANDRILLA
Managing the health and safety of your workers and your workplace has taken on extra importance during the COVID-19
pandemic. As expectations and responsibilities evolve, you want to maintain a safe workplace and also provide support
for those individuals who need care and monitoring for a safe return to work.
The Salesforce Work.com solution contains the purpose-built apps, expert advice, and training you need to build trust
and stay resilient. With Contact Tracing for Employees in Work.com, you privately and securely capture the right
information through guided assessments, even before someone arrives at a work site.
Monitor and Engage to Understand Risks
Get started quickly with modern, digital tools and guided interview templates to accelerate your manual contact tracing
process.
With the right data, you’ll understand potential risks to communities. You’ll also be able to access a holistic view of
affected employees and relationships by tracing people, places, and events. To minimize an outbreak, monitor and engage
with people potentially exposed to infectious disease, and inform them about health and wellness protocols, including
global and local resources. Watch a brief video overview of Work.com Contact Tracing for Employees to understand this
powerful, secure solution.
Let Us Speed Your Path to Getting Started Today
As you get started with Contact Tracing for Employees in Work.com, keep in mind that you’ll need licenses for both
Contact Tracing and the Work.com Workplace Command Center. Keep these working side-by-side for the most value. Plan to
configure person accounts, objects, page layouts, and profiles for contact tracing. There are plenty of options to
update and modify features so that Work.com meets your business needs.
Customer success is a key value at Salesforce, so we’ve created a range of support options to guide you through
Work.com. Whether you want to do it all yourself, have a Salesforce expert show you how, or bring in a Salesforce cloud
expert to configure and maintain your solution, we’ll be there with you. Take the first step by attending a free Work.com webinar and learn how each Work.com solution, including Contact Tracing, helps to address your operational
needs in the current environment. You can also watch an on-demand short version of the webinar any time. It’s a great place to start.
If you haven’t purchased any Salesforce products yet, check out Work.com, and take the free Get Started with Contact Tracing trail on Trailhead. Already a Salesforce customer and ready to implement Contact Tracing in Work.com right away?
Check out the official Contact Tracing documentation or one of the Level of Effort guides available in the Work.com
Trailblazer Community.
Tell us how you’re preparing to stabilize, reopen, and grow safely
Your customers are looking for expert direction in these challenging times along with business efficiency that
technology like the world’s #1 CRM offers. Make sure you’re putting the right data in front of your leaders with a
strategy and the tools that are designed for just this need.
Already using the Work.com Contact Tracing solution? We want to hear about your experiences and tips for managing the
health and safety of your workforce during these dynamic days. Here’s how to share your story:
