November 30, 2020 BY JOHN ANDRILLA
Guiding your employees back to work during this rapidly changing “new normal” isn’t as simple as unlocking the
doors to
your offices. Organizations must balance business needs for workplace coverage along with employee availability—all
while creating new occupancy models that enable a safe return to work. The Shift Management tools in Work.com help
you
streamline the process of applying these new requirements to get your employees back to work safely.
COVID-19 has us all rethinking workplace capacity. If you’re a shift planner or people manager and need to
align with
new capacity models to reduce office density, Work.com can support you. If you’re wondering how to practically
apply new
spatial distancing to avoid large groups in common areas, office spaces, or elevators, Shift Management in Work.com
can
support you there too. Learn more about getting started with a free Work.com webinar. Because your employees are key to
your business, you’ll benefit from the communication and coordination provided by Shift Management in
Work.com.
Available, healthy workers matched with available shifts
With Shift Management in Work.com, you can plan to reopen and coordinate activity with your workforce. Model your
workplace sites, facilities, and resources in order to plan a logical return strategy. Use Shift Management tools to
prioritize shifts and manage the density of people by staggering arrival times to avoid large clusters and queues.
When
you’re ready to create employee rotations that match your eligibility and availability guidelines, use the
tools built
on the world’s #1 CRM. Advise your workforce by sending arrival notices and confirmation messages.
To get set up, start thinking about your facility plans and reduced density. Consider the maximum occupancy for each
of
your locations, taking into account municipal and health department guidelines. Because Shift Management in Work.com
is
an add-on to the Workplace Command Center, you’ll need to purchase licenses for Work.com and get the Command
Center
running first. Configure the Shift Management application in order to establish your facility capabilities. Next,
create
open shifts and ask your team for their availability through a mobile app. Confirm the schedules after you match
employees with open occupancy and any health-related restrictions, such as elevator space.
Customer success is a key value at Salesforce, so we’ve created a range of support options to guide you through
Work.com. Whether you want to do it all yourself, have a Salesforce expert show you how, or bring in a Salesforce cloud
expert to configure and maintain your solution, we’ll be there with you. Take the first step by attending a free Work.com webinar and learn how each
Work.com solution, including Shift Management, helps to address your operational needs in the current
environment. You can also watch an on-demand short
version of the webinar any time. It’s a great place to start.
If you haven’t purchased any Salesforce products yet, check out Work.com and watch a brief overview
of Shift Management.
If you’re already a Salesforce customer and you want to implement Work.com, check out the official Shift
Management documentation or one of the Level of Effort guides available in the Work.com Trailblazer Community.
Tell us how you’re preparing to stabilize, reopen, and grow safely
Your customers are looking for expert direction in these challenging times along with business efficiency that
technology offers. Make sure you’re building trust with your employees and your customers while you safely
return to
work with a strategy and the tools that are designed for just this need.
Already have the Work.com Shift Management app running? We want to
hear about your experiences and tips for guiding your
employees back to work in shifts during these dynamic days. Here’s how to share your story:
