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December 11, 2020 BY JOHN ANDRILLA

Power Up Work.com with MuleSoft Data Integration

The recent pandemic highlighted the need for businesses to pivot quickly based on unprecedented demands. New solutions to meet these demands are being delivered faster than ever before—in weeks instead of in months—to employees who are now working in new ways. To ensure your solutions like Work.com are compatible with existing systems and to support your employees’ processes, you have to break down siloed data across your enterprise, fast.

When you combine MuleSoft integration tools with the Salesforce solutions in Work.com, you’re a connector who unlocks data so leaders can understand what has to be done.




Save Time with Pre-Built MuleSoft Connectors


The MuleSoft Anypoint Platform helps you create connected experiences. Save time and effort across your teams by leveraging this single, unified platform to design, build, and manage all your APIs and system integrations with Work.com. Unlock and integrate employee data from your existing systems by using the pre-built connectors and integration templates. With MuleSoft integration tools, you can go even further and light up functionality across Work.com products to get employees back to work safely.


System Integration Setup Overview


To get set up, you’ll need Work.com and a MuleSoft subscription. Next, look for connectors to your existing systems, such as Workday. Anypoint Exchange is the marketplace for connectors, templates, examples, and APIs. MuleSoft Accelerators can link your legacy data to the Work.com Workplace Command Center; however, you’ll need to purchase licenses for Work.com and get Command Center running first. After this, download the MuleSoft Accelerator for Work.com templates or customize an Accelerator to work with your other external systems. Use Anypoint Studio to create and manage your data flow.

Customer success is a key value at Salesforce, so we’ve created a range of support options to guide you through Work.com. Whether you want to do it all yourself, have a Salesforce expert show you how, or bring in a Salesforce cloud expert to configure and maintain your solution, we’ll be there with you. Take the first step by attending a free Work.com webinar and learn how each Work.com solution, including MuleSoft integration, helps to address your operational needs in the current environment. You can also watch an on-demand short version of the webinar any time. It’s a great place to start.

If you haven’t purchased any Salesforce products yet, check out Work.com, and watch a brief overview of MuleSoft integration with Work.com. Already a Salesforce customer and ready to implement MuleSoft resources with Work.com right away? Check out the official Mulesoft documentation. Whether or not you’re experienced with Salesforce, you can learn more in the free Trailhead resource, Become an Integration Champion.


Tell us how you’re preparing to stabilize, reopen, and grow safely


Your customers are looking for expert direction in these challenging times along with business efficiency that technology like the world’s #1 CRM offers. Make sure you’re putting the right data in front of your leaders with a strategy and the tools that are designed for just this need.

Already have MuleSoft Integration tools running? We want to hear about your experiences and tips for breaking down siloed data to light up Work.com during these dynamic days. Here’s how to share your story:

  1. Post your successes and your questions in the Customer Success Community Group where Salesforce experts and Trailblazers like you share ideas, find answers, and drive success together.
  2. Connect with us on Twitter @askSalesforce to follow along with other Trailblazers and learn about resources and updates.